Here you'll find everything you need to know about how to manage your tasty Prepped Pots account and subscription, like how to switch up your meal choices, amend your personal details or change your subscription frequency.
Of course! If you go away on holiday we can put your deliveries on hold until you return or deliver to another address. If you want to pause your plan:. Or, if you want to cancel your plan:. Let us know if there’s something you are not happy with, an
Very - you're in complete control of your subscription! Once you choose your delivery frequency (weekly, fortnightly or monthly) you'll receive deliveries in line with your schedule, but you can always skip a week or cancel the subscription before yo
Here at Prepped Pots we believe that your subscription should be flexible to fit around your life so there are lots of things you can update and change when they make sense for you. Any changes need to be made 48 hours before your delivery date for t
Once you have logged into your Prepped Pots account, you'll see the 'Your subscriptions' section, your active subscription will be listed, and as long as your order hasn't been processed yet, you'll see the option to 'Change Delivery Date'. From here
Any changes need to be made 48 hours before your delivery date for them to affect your next order. After this, any changes will be made to the following order instead. Please note: Your next order date will remain the same when you change how frequen
If you would like to change your email address, please drop us a message.
Want to work your way through the entire menu? We love it! To switch up your meals simply:. Don't forget, you can always drop us a message if you get stuck.
Any changes need to be made 48 hours before your delivery date for them to affect your next order. After this, any changes will be made to the following order instead. Login and head over to the 'Subscriptions' page of your account, press ‘Manage Sub
Payment is taken 2 days before an order is delivered so any changes made after this time will impact future orders. If you just need to update your billing address and you do not need to change your bank card details, please get in touch with a custo
Any changes need to be made 48 hours before your delivery date for them to affect your next order. After this, any changes will affect the following order. Login and head over to the 'Your account details' page of your account, enter your email addre
With Prepped Pots you don't actually have a password! All you need to do to log in is click your account in the top right, enter your email address, and then enter the code sent to you via email. Sorted! 😁
If you would like to update your marketing preferences you can either drop us a message and one of our customer support team will do this for you.
We use state of the art encryption tools and security measures to ensure your safety when purchasing from our Prepped Pots site. These systems help safeguard you from unauthorised transactions or fraudulent activity by protecting your personal financ